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服务质量 Quality

We fully comply with ISO9001 international quality standard in terms of final proofreading and delivery times.

Every translation is ensured to be independently proofread and DTP checked.

A client review is our standard procedure before the handover (should the client requires to do so).24-hour email and online query response.

Vendor evaluation is conducted on a regular basis to ensure all vendor status are up to a notch and all quality information are stored on our central database to track any histories we had with a particular vendor.

We ensure a quick response mechanism to any quality related issues. We understand the priority is first to get the problem solved then investigate the causes. We aim to get any issues fixed first before asking any questions to meet your tight deadlines and emergent requests

Technical expertise:

We are capable of dealing with all industrial standardized file formats, ranging from Indesign, Framemaker, to Quark and Autocad.

We have full access to industrial standard tools such as SDL Trados, Catalyst, Passolo and various testing environments.

Professional DTPers and Engineers are fully qualified and up to the current industrial requirements.

Testers for software and websites have had experience conducting product testing and on screen testing for major blue chip companies and we compile succinct yet effective reports.




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